Writing · Nº 041065 essays
The writing
Ideas from inside the work. Explore technology, entrepreneurship, and the practice of building things that last.
12 essays found · Page 1 of 1
Clear filtersAIFirst-Run UX for an AI-Native ProductThe first run of an AI-native product decides whether users trust it. How to design onboarding that sets expectations, shows the model working, and survives a first miss.OperatingHow to Onboard an Agency Hire in a WeekLong onboarding is a symptom of undocumented work. Here is how to onboard an agency hire in a week by pointing them at systems and SOPs, not a person's memory.OperatingHow to Qualify Agency Clients Before You OnboardThe best way to avoid bad agency clients is to qualify them at the door. Here are the red flags and questions that catch a poor fit before you sign the contract.OperatingHow Long Does It Take to Implement an Agency OS?How long to implement an agency OS: a realistic timeline by phase, what makes it slow, and why the honest answer is weeks not months if you scope it right.OperatingHow to Onboard an AI Agent to a New CompanyDelegating to AI across a portfolio works when you onboard each agent with real context. Here is the context packet that makes an agent useful on day one, not week three.EngineeringOnboard a Developer Faster With an AI Codebase TourNew developers waste weeks reading code with no map. An AI codebase tour cuts that to days by answering questions in context instead of guessing at structure.OperatingWhy Enterprise Renewals Are Decided in the First 60 DaysYour enterprise renewal is won or lost in the first 60 days of onboarding, not the month before it expires. Here is how early value proof drives retention.EngineeringWhat Belongs in a SaaS Onboarding Email SequenceA SaaS onboarding email sequence should fire on product events, not a fixed calendar. Here is what belongs in it and why triggered beats timed.EngineeringTime to First Commit Is a Code Quality SignalHow fast a new engineer ships their first real change to a repo tells you more about code quality than any static metric. Here is why it works.AIAI Video for SaaS Onboarding Videos You Can Reshoot FreeAI video for SaaS onboarding videos wins because you can regenerate them every release instead of shooting once and letting them rot. Here is the workflow.EngineeringHow to Build a Signup Email Verification FlowA signup email verification flow proves the address is real before you trust it. Here is how to build one that blocks fakes without killing conversion.OperatingHow to Automate Employee Onboarding Without Killing the WelcomeAutomate employee onboarding by handling provisioning, paperwork, and account setup with AI, while keeping the human welcome that new hires actually remember.