Writing · Nº 041065 essays
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Ideas from inside the work. Explore technology, entrepreneurship, and the practice of building things that last.
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Clear filtersAIHow to Tell If a Process Is Ready to AutomateNot every process should be automated. The signs a process is ready: it is documented, stable, high-volume, and rule-based. Automating a broken one just breaks faster.OperatingWhat to Automate First With AI AgentsNot sure what to automate first with AI agents? Start with high-volume, low-stakes, judgment-light work. Here is the framework for picking the right first job.OperatingHow to Automate Expense Report Approvals With AIAutomate expense report approvals with AI so routine expenses flow and only the exceptions reach a manager. Stop rubber-stamping and start reviewing what matters.OperatingHow to Automate Employee Offboarding SecurelyAutomate employee offboarding to revoke access, reclaim accounts, and preserve records the moment someone leaves. Manual offboarding is how ex-employees keep access.StrategyAutomate One Department at a Time, Not the Whole CompanyCompany-wide automation projects fail. Automating one department at a time contains risk, proves value fast, and builds the patterns the next department inherits.ThesisHuman in the Loop Is a Feature, Not a FailureHuman in the loop agent automation is not a sign your AI is weak. It is the design choice that makes automation trustworthy enough to actually deploy.OperatingAI Automation for Ecommerce Operations: Where to StartAI automation for ecommerce operations should start with order exceptions and support, not the storefront. Where the real operational time hides and how to automate it.StrategyDo You Actually Need an AI Automation Platform?Do you need an AI automation platform, or is a simpler tool enough? Here is how to tell when you have outgrown scripts and point tools and need a real platform.AIHow Long Does It Take to Automate a Department?How long department automation takes: expect weeks per workflow, not one big launch. Real timelines for automating marketing ops, support, finance, and HR.EngineeringHow to Connect AI Agents to Your ToolsConnecting AI agents to your tools is where most automation stalls. Here is how to wire agents into your stack with scoped access, real connectors, and control.StrategyThe Myth That Department Automation Means LayoffsThe idea that AI automation means cutting your ops team is a myth. In a growing business, automation reallocates people to judgment work, it does not fire them.Operating5 Mistakes People Make Choosing an AI Automation PlatformThe common mistakes buyers make choosing an AI automation platform: buying the demo, ignoring failure paths, skipping audit trails, and getting locked in.